Pho Giato - Ajax

Ordered our food at 8pm, two soups, thinking we'd be out of there by 8:40 as we had somewhere to be by 9pm. Waited and waited, noticed it was odd that two soups wouldn't come out after 20 minutes (restaurant was not busy as it was a weeknight). After 30 minutes I go up to the counter and request my food to go as we had no time to sit and eat. Waiter desperately looks for my bill, only to realize he'd never put it through the kitchen! Waste of 30 minutes waiting for nothing. Very bad service. Never going back again.

This location has been replaced by Pho Giato. Used to come to the Pho Metro at this location. It recently got better but just as it did, its now been replaced by another restaurant. The new place has lesser menu options and broth is on the bland side. Raw beef in the pho was already cooked when served and was overcooked (chewy).

We were shopping in Ajax and were super excited to find a Pho Metro in the area. My husband and I ordered Bun Bo Hue and were really disappointed. Nothing like what we're used to at the Scarborough location (our favourite! The bun bo hue at this location had like maybe two pieces of meat and some weird flaky sauce. We actually had to literally mixed the sauce into the soup to give it that reddish color otherwise it'll just be regular clear broth soup. This is not bun bo hue and they should not have it on their menu if they can't do it right! Will never go back.

Pleasant customer service but unfortunately the food is not authentic from the Pho Dac Biet soup to the Rice special dish. We're bit disappointed as the other two Pho Metro locations seem to be way better.

Seems to be new owners at this place.... Cuz the food is great again! Servings dudes are large and the prices are comparable to places in Scarborough and Markham. My only criticism is the vinaigrette for bun and spring rolls, etc. it no longer comes in a sealed dish, rather it's in a condiment squeeze bottle available on the table and is really bland. It's a very watered down nuoc mum, you can hardly get the flavor of fish sauce or vinegar. Tastes like a sugar, salt water mixture. If you stick to other dishes that don't require the vinaigrette then you're fine. Nice to have a Viet go to again.