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Feedback gevenOur early morning fight was canceled so we went to the Tailwind for breakfast. It took over 45 minutes to get the meal. Then the meal looked cobbled together. Burnt toast and scorched eggs. Not a very good experience.
When I show up in an airport at 6 AM for a flight I never expected food to be palatable or even present. This airport was a exception to the rule. I ordered one of the best breakfast sandwiches I’ve ever had. The muffin was perfectly cooked slightly Chris, the egg was fresh peppered and perfectly salted and the sausage patty was tasty. The friendly service was fantastic and I walk out of that airport and all of my flight with a smile on my face
Imagine a place that doesn't worry about customer service or timeliness due to being the only option. Amarillo Airport take a hint and get a business that cares about your customers.
Sat down to order a drink... chose a **** Mary. After charging me $15 Myra pulled out her phone to google How to make a **** Mary . She stated this and margaritas are the only two drinks she doesn 't know how to make. Researched for about 10 minutes and finally walked across the hall to ask the lady working the souvenir shop to teach her how to make one of the most basic drinks. Less than one shot of vodka was poured into my drink due to that being all the vodka they had. At least offer me a different drink....Needless to say I will not be back for a $15 cup of tomato juice that took an hour to make. This review is not a reflection on the lack of knowledge the employee had, but the lack of training the management had given this employee. TRAIN YOUR EMPLOYEES!! This is the front line representation of your brand and company. Do better!
If I could have less than a star.... PROBABLY THE WORST PLACE I EVER BEING TO... I order a Cuban sandwich while I waited I asked the cashier if I could have a glass with ice for my Pepsi, which she replied I AM BUSY NOW...Then I waited...I saw my flight was getting ready to board...I asked once...Excuse me my flight is boarding, do we know if my order will take long? No response... I ASKED TRHEE TIMES AND THE COOKER KEPR IGNORING ME. I requested a refund and the cashier laughed saying well you still have to wait for a Manager ... I LEFT WITH NO FOOD AND NO REFUND. I feel sorry for anyone who visit this junk. This idiots don 't understand it is an AIRPORT. PEOPLE ARE RUSHING