Cameo Copdock - Babergh

We went at a very quiet time on a Sunday so had the reduced menu. We were quick to make our order however they were very slow with food and drinks. The waitress was unsure of the menu and what the meals consisted of, when she asked a colleague, they were rude and dismissive. When we were waiting, we were asked what we were waiting for? Understand being forgotten about on a busy night but it was just us and one other table. The coke was flat, the spoon was dirty. The haddock and mash was OK but didn’t make up for the slow and rude service. Overpriced. One waitress recommended to another customer to use Just Eat and we wish we did too.

My family and I have been to the Ipswich Hotel for the past few years and have always been impressed with the quality of food and service. However, this year was not as good. We arrived and were told where our table was. Usually a waitress/waiter takes our drinks order but this year we had to go to the bar for our drinks and the bar did not have everything we wanted. Five of our party were late and were the ones having a starter. Our waitress brought the starters out when they had not arrived and had to take them back to the kitchen. It was clear the restaurant was short staffed and they were doing as best they could. The food was average. The turkey was just a rolled breast joint. I appreciate that the restaurant wasn’t full so probably didn’t require a lot of staff as it wasn’t cost effective and likewise with the food. As we left no one was waiting to say goodbye or take the tip that was left. It was given to a member of staff in a room near the kitchen. Although it didn’t spoil our enjoyment, it was disappointing.

Stayed at this hotel for one night after watching The Elvis Show. Have to say what lovely helpful staff, the mangers name was Kate what a loverly person she was asking me wether everything was ok all the time. The room was Excellent very clean and very comfortable.I’ve stayed in rooms at £200 a night which wasn’t as good as this. And The Buffet breakfast the next day was probably the best I’ve had for years very hot, lovely clean restaurant couldn’t do enough for you. I’ve seen a couple of not so good comments on here which I cannot understand it makes me wonder what people are really looking for I think they’re very picky.I would well recommend this hotel to anyone staying in Ipswich or surrounding area and I will definitely be booking there again in the future.

Nicely cooked and well presented food. Very friendly staff. Nice job considering we were a party of 56. We are planning to return again next year.

Have been staying here for a few weeks. Sampled the food. Very high standard. Very tasty. Well presented. Definitely recommend