Starbucks - Bakersfield

We across the street at pepboys gettin an oil change... boy it's hot so we walked over to yalls place got the kids cake pops..I've never been to this location but yall business always have treated my wife fair.. so u appreciate where your doors open.

Ordered a drink and two cake pops. They never put the drink on the order and had to order again and they said oh it will be a longer wait of twenty minutes. Having to wait longer for their mistake. 30 minutes and I still didn't get my drink so I had to cancel my drink order because I was now late. Unfortunately, I would like to add that I was supposedly given credit on a card to reimburse me for a drink that I couldn't wait even longer for. I went to buy a drink and found that the card was never credited so I had them toss it. Worst experience I have ever had and never going to this location again.

My wife loves this place and we often come to this location on the way to work every morning. Service is exceptional and the staff is always friendly and cheerful.

Horrible service at 9-10am may 4th shift everyone working, very rude especially the guy who ignored the order, waited 20+ minutes just for them to bag the drinks.

Must be under staffed. Over 20 minute wait in line for iced espresso. Hope it’s at least good.Line not well designed. Blocks exits. Maybe add clear lines for drive thru.Staff super nice. Not sure I would return in mornings.Brown Sugar iced espresso tasted 100% oatmeal milk. :