Panera Bread - Baltimore

I love panera, but this place goes downhill quickly. I approached the bakery case to order only a muffin and a drink. two of them. I didn't recognize myself when I was standing in front of the bank to order. instead I moved to the lunch order. a guy took my order and was decent enough. the blueberry muffin was delicious, but the bathroom was dirty and the Soda Spring/Teas area was rough. the employees seem tired and more interested in a conversation with each other and check their phones (large! phones are dirty.)

Nice staff. Jump in quickly to help customers . Shout out to the managers! They're always on board to make sure you're satisfied TY

Terrible management! I deliver for a third party and I dread every time I come here. Every time they miss an order or have to remake you end up waiting 45mins. I used to order from here as well and I stopped ordering from here because they were always sloppy with orders and never wanted to give you a receipt when they had to remake an item. This location definitely needs to be reported to their corporate headquarters.

Very slow service. Have had to wait over 30min for rapid pick up orders on many occasions.The last one took 40 min for a you pick two order…Breakfast is also slow to come out with an empty restaurant.

Worst Panera bread I have ever been. Those standing behind the counter doesn't know why they are here. Least interested in their job