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Feedback gevenI recently visited The Monk to enjoy some music and drinks with my partner, only to be shocked by the treatment I received. The landlady instructed her bartender not to serve me without giving any explanation when questioned. Despite being a long-time customer, I was left feeling unwelcome and confused by the lack of explanation. It seems that I am not the only one to have experienced this treatment based on social media reviews. I am still trying to comprehend why I am suddenly persona non grata at a place I have frequented for years.
A cornerstone of the local community! We regularly go for a Friday evening beer at the Monk and adore the owners love of community and the atmosphere the pub boasts (on an almost daily basis)
This pub has everything you could want: excellent management, friendly staff, and delicious beer. Highly recommended!
Me and my wife popped in here for a couple of pints as we were staying in a hotel across the road. It's a great little pub. A good range of ales and beers, TV screens for the sports, a decent sized seating area at the front and a partially covered one at the back
This is my local, I drink in here everyday. On St. Patrick’s day we arrived and got served, no problems. I love coming to this pub, all staff are pleasant and jolly. I have never had an issue except on St Patrick’s Day when Veronica the landlady refused to serve my friend. My friend had a thick Dublin accent, assuming he was a traveller she declined to serve him. I have been in the pub before when she has locked the door to ‘keep the travellers out’. My friend from Dublin was targeted my RACISM of all days to refuse an Irish man of a drink. I was with family and was told to ‘f**k off’ by Veronica and she ‘was too busy to give a reason as to why she wouldn’t serve my friend’. I have never felt so embarrassed in front of all the people I know in the pub and made to feel so little in my local. I will be letting my instagram followers (all 50,000 of them) aware of this along with other locals who I recommend the pub to, unless I do not hear a response from the Monken Holt. I didn’t want to go down this route but would like to know why a local like myself who supports the business was not given a VALID explanation and instead given foul and offensive abuse.