Walls Wharf And Catering

If I could leave negative stars I would. This is possibly the worst restaurant I’ve ever been too. Not only was the food cold and half of my order missing when it came out, but the waiter didn’t even greet us when we first sat down, just dropped a half of a glass of water and returned over 30 min later to take our order. Never came back to check on us or give us more water (we were there over 2 hours with no drinks) and when we finally saw him and asked for the check he was missing for another 30 min. Not to mention you’re sitting on shitty plastic outdoor furniture on some rocky sand with no table cloth or anything and the bathrooms were so gross and covered in filth with no toilet paper. Not to mention the valet guy couldn’t find my car which I then had to look for myself. Spare yourself the utterly disappointing night I experienced and had to pay for.

Food was very good service but the service was slow.

One less star only due to the restroom condition. Everything else was great, food is delicious.

Service and atmosphere were great, but the tiny umbrellas on the beach tables did nothing to block the sun, and the chairs sink into the sand easily. The food was fine, though my lobster tail was overcooked. And for the price paid, I expect better than just fine .

If you don’t want to read this entire rant/paragraph, the message is save your money and go literally anywhere else. But, for the people who have some time and want a reason to skip out, let me explain why as regulars at Wall’s Wharf we will NEVER step into this establishment again. It’s a sunny, gorgeous Sunday at a beach restaurant and they have one valet person working, causes quite a bit of backup, okay whatever, we’re patient, things happen. We get into the restaurant and look at the menu, things look good, vibes are up. We order bread (typically don’t love when bread isn’t included but okay every place is different), and proceed to be served the soggiest bread I have ever been served in my life. Just smothered aggressively in oil. Moving on, our waitress was a mess. Quite frankly I don’t think it was entirely her fault, the place was blatantly understaffed. They didn’t have enough people to service both outside and inside so she was running back and forth. What I don’t understand is the sheer lack of customer service that we were offered. She was cursing in front of our family and my grandparents, sweat dripping and talking about how much she was sweating, not listening and talking over us before we finished speaking or asking questions. It was not just her; the bussers would put plates down without cleaning any empties up, and it was obvious, they were shoving stuff to fit. It wasn’t until we starting asking and helping them bus the table that they said “Oh” and even then, we had to assist. In regards to entrée, just go ahead and ignore the descriptions on what your getting, you will be getting mashed potatoes and string beans with carrots regardless. Everything bland and flavorless. We get to the check, I will also preface, my family will never not tip. We work in service and at the end of the day we can recognize mis management and appreciate the people providing for us regardless of our opinions. The waitress took it upon herself to do the math for 20% and largely wright it on our bill. She said “She just wanted to help us out so we didn’t have to do the math ourselves”. I’m sorry not a good end. Of course, we still gave it to her but we can do the math ourselves thank you. And before you say, oh this is just an older person with too many opinions. I’m in my 20s and have been to dive bars with more decorum and better food.