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Feedback gevenI visited this restaurant on Halloween, but it felt more like a scene from a horror movie because all the employees seemed to be completely out of it. I will be reporting this concerning negligence to corporate.
The pay for employees is low, which affects their motivation and service quality. Additionally, the food can be unappetizing and may even make you feel unwell. Prices are high, and the restaurant is often either closed or too crowded to enjoy a meal. Overall, it's not a good experience, and you would be better off cooking at home.
The food was mediocre at best. As for the staff, I found it puzzling that the employee on duty was in such a bad mood, especially since I was polite and respectful. I also felt misled about the availability of certain menu items, and the staff member didn’t suggest any alternatives, which I would have happily accepted (this could affect your profits, folks). The employee responded with curt, one-word answers or sometimes didn't respond at all, so I decided not to push the issue further. Despite it not being busy at the time, I refrained from mentioning this then, as we all have our off days. However, if I encounter the same attitude in the future, I will bring it up immediately. This is the first time I’ve had an issue at this restaurant, hence the three-star rating. It just takes one person's attitude to negatively impact the experience, so I suggest the owners address this issue before it escalates.
I 'd give 0 stars if it were and option. Half the menu was not available, the third time I 've gone there and they had no chicken tenders. The line moved extremely slow. 40 minutes from ordering to getting the food at the drive thru. The employee wasn 'thelpful in telling me what was even available. She just repeatedly stated I can 't sell that right now .... Okay then what CANyou sell? Then I get to the window and she only put in half my order. Then shoved the bag out and shut the window before I couldeven ask for sauces. SO RUDE! TERRIBLE experience. That place is a dumpster and the employees DO NOT CARE. Nothing but awaste of time, money that amounted to nothing but a frustrating, infuriating WASTE! I will never return
If I could give it 0 stars I would, I went there for our monthly visit to a kfc and decided to go to the bennington location. First the teenager at the counter seemed to either be new or didn't care what the customer is asking, we ordered quite a fewmeals and they didn't give us one of the orders and was told it was 5 minutes, than my fiance decided to order a few more thingsand that order we received before the missing meal and that order was wrong, took them 15 minutes to get our 5 piece tendermeal, I stood at the counter and almost all the employees in the back were cussing and saying inappropriate things while my kidswere close to the counter, one guy not sure if he's the manager or not came up and apologized and told us he was just off theclock and he stayed to make sure we got our order, besides that guy I'm very disappointed in our visit and I will not returnback
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