Frosty Cafe Dessertery - Bergenfield

I'm not quite sure what the recent reviews are talking about, but I can confidently say that Zai's has the best desserts and drinks in New Jersey! Everything there is always fresh and delicious. You can really feel the love that goes into everything Zai serves. I enjoy stopping by on the weekends for a crepe or bubble waffle too. The s'mores bars and cupcakes are always fresh and incredibly tasty. I highly recommend it to anyone with a sweet tooth in the Bergen County area!

I want to clarify that this was my first time trying the ice cream from this shop. Their tea and boba are quite good, and the portion size for two scoops of ice cream is absolutely incredible. The flavors are delightful—creamy and sweet. However, the major downside was the customer service. The woman who took our order seemed to be in a terrible mood, serving customers as if she would rather be anywhere else. I can only assume she was dealing with some personal issues, but it definitely affected her demeanor. Overall, I would say this is a pretty decent ice cream shop for those around Bergenfield, with reasonable prices and a clean environment.

The restaurant offers a fantastic selection and reasonable prices for what they provide. It's definitely worth a visit just for the Mac Chip ice cream, which I've never seen anywhere else. I'm pleased to see a Bergenfield business thriving over the years—it's well deserved!

I've visited this place a few times, and while the ice cream is enjoyable (after all, ice cream is generally delicious), I usually refrain from writing reviews. However, the s’mores bar and cookies I've tried consistently seem a bit dry, if not stale. Perhaps it's just not to my taste? I'm not sure, but the baked goods I've sampled here rarely taste fresh, as if they've been sitting out in the display for a week. I think I may have to consider this my last visit.

I absolutely love this place and give it 5 stars! The desserts are fantastic, and the prices are fair for what you get. It's my favorite ice cream spot, and I've been a loyal customer for a couple of years now, always enjoying great customer service—until today. I walked in excited, but the girl with the nose piercings had a terrible attitude, making me feel quite unwelcome. I initially thought she might just be having a rough day, but after checking the reviews, it seems this isn't the first time she's behaved this way. Unfortunately, she was also rude to other customers. It's really disheartening to see someone so disrespectful in such a wonderful place.