Buffalo Wild Wings - Billings

I want to give a special shoutout to Alexa! She was incredibly helpful and friendly. I arrived late tonight (Sunday) after having to abandon my order from another restaurant that closed their kitchen early. Alexa was more than happy to assist me and even made sure there were plenty of nice options for my wife and her coworkers. Contrary to the belief that customer service is a thing of the past, my experience proved otherwise! Thank you, Alexa, for your kindness and for making my visit enjoyable. The restaurant was also very child-friendly, making it a great place for families. As for accessibility, it was easy to navigate throughout the restaurant, including the restrooms. Overall, a wonderful experience!

Our bartender was amazing! The drinks were great and reasonably priced. My only complaint is that the boneless wings were 99% breading. Overall, I’d rate the food a 2 out of 5.

The food is consistent with what you expect from the chain, which is good. However, the service was lacking. We had to wait a long time for drink refills, our server seemed to forget about us after we finished eating, and it took ages to get our dipping sauces and a check. To give you an idea of the timing, we arrived at 4:30 PM and didn't leave until after 6:30 PM. The restaurant was quiet and not busy at all. It felt like our table of five was overlooked in favor of a few tables with college students and other groups of men. While it wasn’t a terrible experience, it certainly didn’t meet the quality I’ve come to expect from Buffalo Wild Wings.

It did not seem like a regular buffalo wild wings. very small. Waiting was long. our waitress was good, but clearly needed more help. eating was not very good. I have the same fender taste I got at every other bww, but he tasted. we got the Queso dip for appetizer and it was okay, but not as good as other bww. we will not eat here in a definitiv. very disappointing.

I was so glad that this place made my expectations. I haven’t been to BWW since college in 2011. The bad reputation they get since then is gone in my opinion. The wings are actually decent sizes and everything was perfect.I miss the table game quiz thing. Loved always beating the other tables.