Berlioz At Macdonald Burlington

Food was not great shop bought and not fresh and had to wait around to be served as we were the only people in the restaurant will not be going back

Our group of women came in February last year and so enjoyed it we decided to repeat the event Once again beautiful food and excellent service. plenty of tea and coffee

This is our 2nd attempt at a festive afternoon tea for 4 people and, although not as disastrous as our first time the festive element wasn 't there. Usual afternoon sandwiches, the cakes were uneven so we had to pick 1 o the other, yet we paid for 4 people, surely there should have been the same x4. The fire alarm went off as we were about to pay we couldn 't leave until we had paid after which we were pretty much thrown out safety did not come first. The service charge, although we didn 't mind paying it, surely they 're supposed to inform us it had been added. So no, won 't be going back even if it is so convenient for the train station.

We booked Afternoon Tea for 4 people including 1 gluten free. The gluten free had as many sandwiches just for them as 3 of us had to share. Sandwiches were lovely but not nearly enough to the point of being a joke. I have also never seen scones like the ones served. They looked more like Yorkshire puddings and were chewy. This was booked so they knew we were coming and we were the only ones in the restaurant. The cost was £24 per person. The hotel is beautiful and the staff were lovely and it was all served on gorgeous plates/cups etc. I would normally have said something at the time but it was for my mum's Birthday and she was loving the occasion and making a complaint would have spoilt this but I honestly cannot believe that the chef could have been happy with sending out what they did.

The restaurant was absolutely amazing outstanding food great service all the staff were helpful well dressed and welcoming. It is in great spot in the centre of Birmingham it is a hidden gem inside the heart of the city centre