Casa Familia - Bluefield

We really enjoyed our dinner at Casa Familia. Excellent service and delicious food in a great atmosphere.

I ordered a take out order and paid extra for pineapple. It was left out of my salad and I called back to let them know and they hung up on me! Disappointed in customer service!

Don't order the taco salad!!! Ground beef and refried beans were wet and runny and ruined the crunchy shell. ?

Pretty good food! Nice salsa, we got the veggie fajitas and we liked that the refried beans were made without lard! Will go again if I'm in the area.

So I ordered take out and asked for a shredded chicken taco salad. We eat here at least once a month. No problems before this. So as I make my order and likely say shredded chicken the guy taking the order says ok and even repeats shredded chicken. I get home to a fajita chicken taco salad. I hate to be that Karen but that 's not what I ordered, not what I was looking forward to, and I have teeth issues so NOT what I can eat.I call them as soon as I get home and dude tells me I can take it up with managers tomorrow?!?!?! I just wanted a taco salad I could eat, I would of picked beef of fajita. Born and raised in New Mexico and Texas and have NEVER been a fan of fajitas ??‍??‍??‍??‍ ask a person before assuming chicken is chicken!!!