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Feedback gevenThe center is beautifully decorated for Christmas and I plan on returning for their amazing freestanding Santa. It's a shame that the restaurant is closed due to COVID, but they do offer a takeaway service. The staff at the aquatic shop were very helpful and answered all our questions about setting up an outdoor pond. We were able to find a pump and filter thanks to their assistance. They also have a selection of beautiful fish available. The center is definitely worth a visit, with social distancing measures in place and cleaning items readily available.
I live about a mile away from this place and had never been until today. It's a large garden center with various departments. There weren't many employees around to ask for help, but I eventually found someone. I was very impressed with the variety they had, especially the section that specifically sells outdoor garden toys for children. The café is decent, but it could be much better. They should consider using fresh ingredients instead of frozen food, as it would make a big difference. Some items are on the expensive side, but if you live nearby and can't be bothered to go elsewhere, then this is a good second option.
Having seen on the Facebook page that it was £1.50 per child in the play centre I turned up today to find that the price has gone up to £2.45. Now that 's still a reasonable price and we were going to go in anyway as we 'd travelled to get there. Unfortunately however, I commented that it says £1.50 on Facebook and the man (said he was the manager) didn 't say oh I 'm so sorry thanks for pointing that out, we 'll have to update our page No, he said and I quote that Facebook post is from 2021, you should have phoned up and checked it out before you came, it 's not our fault that you didn 't phone up What a rude man, the other staff just looked embarrassed, but it 's a bad reflection on the garden centre if this was a manager, and if that 's how he speaks to customers how does he speak to the staff? Won 't be going there again either to the play centre or the garden centre. There is no excuse for rudeness. Good manners cost nothing!
What a difference a year makes,last year this garden centre was owned by Wyevale and it was dire. Now under new ownership its lovely ,very festive ,lovely trees,lights and gifts. A good restaurant,we bought our dog and we were able to have some refreshments at tables reserved for dog owners just outside the restaurant area which was a lovely idea.
On our first visit, the staff was friendly, the restaurant was very clean, and they had a good variety of cakes and baked goods in the morning. The prices were reasonable, and we really enjoyed the orange and cranberry scone. We would definitely return!