The Ashton - Bristol

Nice food but service a little slow more staff needed (Thursday at 18:30)

Hadn't been to your restaurant before but was recommended by a friend. Went today with my sister in law for her birthday but was disappointed. We both had the gammon which was quite tough to chew and a lot of the chips had been overcooked and impossible to eat

Food was warm. Only 2 pots of mayo for 5.people. I was expecting more for the price of the food. £15 service charge!. Steaks came out then had to wait a good 5 minutes for the test of the food so we could all eat together. Lovely setting, though, and I love the decor.

The pub wasn’t particularly busy but it took a good 20 minutes before I got up went to the bar are ordered my own. Food took about 50 mins from arriving which again I felt a little slow. Started came without olives to which the waiter said you will have to ask for a discount when you pay, we mentioned this at the end and a different waitress said we haven’t had them all day! So why not tell us that when we ordered! Wife’s roasted celeriac was the size of a starter which for £16 was disappointing. Missed an order of chips for the children which arrived after we complained and had finished eating. Staff generally polite but did seem very distracted by what I assume was a group party. Finally the table we were given in the area we sat in was freezing cold, making the whole thing look experience pretty miserable. Won’t be hurrying back!

Soup was cold when arrived at the table, also no veg or potatoes included in the meals and they weren't offered as extras, we had to ask what was included in our meals and then add extras that would normally be included. eg chips with a burger, potatoes and veg with the vegan celeriac steak.