Smithfield 's Chicken 'n -b-q

We ate here today for the third time in two months. The food we received was good and fresh but every time in the last couple months we have had an issue with our order. This time we ordered a tailgate with bbq and the bbq wasn’t in the bag. I was rushing and didn’t check the bag when pulling off unfortunately. I tried calling 3 times to let them know before I drove back but no one answered and the one time someone picked up they immediately hung up. It’s just frustrating that 3 times in a row we have had an issue with our order or something left out. I have kids and it’s not easy to drive 15 min there and another 15 back home with hungry kids bc something was left out again. The quality of the food is good, I just wish something wasn’t always wrong or left out.

Order #64 on Saturday, August 31, 2024. The service was fast, restaurant not too crowded. I ordered the 8 piece chicken only that came with 2 dozen hush puppies. Did not have to wait long and my bad did not check the order until I got home. 7 pieces of chicken, a breast was missing. The food was really good but in all fairness I can’t give 5 stars. Maybe hard to understand this southern accent?

I haven't been to Smithfield in Burlington NC for about 10 months. I ordered wings with 2 sides. The wings were awful. You can tell they were cooked frozen from how tough the meat was and there was barely any meat. My teeth and jaws are still (20 min later)hurting from chewing so hard. On top of that they were so small they looked like chicken nuggets instead of wings. The potato salad was good but my coleslaw was warm. Years ago I stopped eating at the Greensboro location because Burlington's chicken was better. These restaurants go up on their prices but down on quality and quantity. I spent $15 for a garbage plate (Rochester NY ?)Smithfield Chicken in Burlington NC is now exception.

Officially tried Smithfield’s for the first time in my life and I’m glad I chose to eat from there tonight. The Fried chicken is pretty good, and the barbecue has a good taste. I’m not a huge fan of their potato salad BUT it was still not bad.

Food served on a wax paper... I have to admit, that was quite surprising. My table turned into the land of grease... Not the way to go, Smithfield.