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Feedback gevenBig homie behind the counter was a gentleman and a ice cream king?. He was patient and understanding as I meticulously scoured through several of the 31 flavors to find what my belly had a hankering for.Despite me being, this b , who walked in 8 min before closing(forgive me, I promise I treated the employees with sincere respect and gratitude ? . Both employees treated me no different. Bless ya 'll.Ultimately, I decided to go for a strawberry cheesecake shake(add an extra scoop to make her extra thiccccccc just how we like our shakes, our wallets, and our booties. Amen .Of course, it goes without saying....it was fantastic. Delectable. Gone too soon..? RIP my waistline.To put the cherry on top, the employees went the extra mile and hooked up my #1 good boy, Bubba, with a cup of whipped cream. He was blown away by the kindness ?????(see photos LOL . The cup of whipped cream for my good boy is always the deciding factor in whether or not I come back. Because anyone that doesn 't hook up my dog....I just can 't do business with.Not here, Baskin Robbins Nordahl is A+ grade, 11/10, goes the extra mile for their customers, and most of all ...ice cream aficionados.Thanks for the wonderful experience. BUBBA and I will absolutely be back.Kid-friendliness: Monster creations, super cute misc. Character cakes great for bdays.
I went today with my little sister and after a couple bites of her ice cream my sister found a long piece of blonde long hair in her ice cream, 2 seconds later I took a bite out of my ice cream and found a short piece of blonde hair i was like aint no way! my hair is brown so it wouldn't be mine. i went back to the store and told the employee that there was hair in our ice creams and he remade our ice creams, I let it slide because I felt bad and I also got my nephew a mini ice cream the second time i went, once i got home not even 10 minutes being home my nephew comes in my room and tells me there's hair in his ice cream i got so upset because how does this happen again when i just went back because of the same reason! i went back to the store again and told him there's hair in my nephews ice cream and i wanted a refund because it's nasty and i don't want my nephew eating someone's hair with his ice cream. he tells me he cant do a refund and there's nothing he can do and can't give my money back and i told him even if there was hair in my ice cream and he still told me he can't do anything about it. then i asked if i can get corporates number because that is unacceptable at all and he told me he cannot give out his bosses number and there's no corporate number . Then i told him if i call the store another day will a manager answer and he told me his manager is never there . He gave me a card with 10% off my next purchase but i'm never going back there again i'm so upset and angry that i didn't get my money back when i found hair in my ice cream, my sisters and my nephew's! His name is logan and i'm gonna make sure this gets attention. Unacceptable at all bad customer service also. I wish i could put 0 stars and took a pic of the first time we found hair in our ice cream.
Such a bad experience! Will never be returning again, Logan had the worst costumer service ever. Very disappointing and unsanitary ?
Classic place to stop and grab an ice cream. No place will really be the same for grabbing a scoop of ice cream or a shake. This is the place to visit if you value the consistent ice cream experience. Open pretty late too!!There is a large parking lot that can fill up around dinner time. Any other time of the day there is plenty of parking. Great stop when you're with friends that all want different things.Kid-friendliness: Great place to bring kids.
Baskin Robbins cakes taste great and they had this cute anime cake available. My daughter loves nezuko and she loved her birthday cake. As far as kids cakes go this is the place to go.