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Feedback gevenOur group really enjoyed the Lake Rat Brew Juice (IPA), Lake Rat Mercer County (Lager)and Lake Rat Pickin’ Berries (Sour). The sour was excellent, especially for those not big on hop flavors. The Brew Nation Patio is beautiful and there was live music inside on Saturday. We’ll be back! Oh and the wood-fired pizza was delicious. Great crust and lots of cheese.
Great food and drinks. Employees were super friendly. 10/10
Absolute worse experience. When we arrived there were 5 customers inside. 2 people at table, 3 at bar. Placed our food order at 5:44. At 6:30 had gotten our order but 13 other orders came out of kitchen in that time. When questioned the attendant the status of our order her reply was we are very busy. Asked 10 minutes later to refund our money the attendant didn't know how and would have to get a manager. Waited another 10 minutes then I personally found a manager. Our order was cancelled at that time. The worse customer service I ever. I would not recommend this place. Wish I could tell you what the food was like but never received it. They don't even deserve a star. Response to owner reply. At the time we placed the order there were only 5 people inside the building. The art festival people did not start arriving until after 6. Just an excuse on management part.
This place doesn't even deserve one star. Absolutely horrible service and ended up leaving after 45 minutes and no food. They can't say they were busy because we arrived before 6:00 p.m. and only had five people in the place.I was DEFINITELY AT YOUR PLACE. People didn't start coming in for the art show until 6:00. I know it was your place because after we ordered and had waited over 15 minutes People started coming in and getting name tags, that is when we were told the art show awards were happening. Also, nothing was going to be done about our issue with food until my husband pushed the issue. The poor girl at the register was confused on how to help us. DON'T TELL ME I WASN'T AT YOUR PLACE BECAUSE I WAS AND EVEN MADE SURE TO REMEMBER THE NAME SO THAT I COULD WRITE THIS POOR REVIEW.
Service was terrible with a manager that didn’t care. Had to ask for a refund due to excessive wait time for food. The place wasn’t busy when placed order and didn’t even have ten people in establishment. Watched multiple people get their orders and these people came in half hour after I had been in the place. Don’t waste your time on this place. Some tables only got half of their orders. They didn’t have adequate amount of coffee as they ran out. This place isn’t even worth one star.