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Feedback gevenTo avoid your path. Uncomfortable staff. There's a hamburger missing and we get insulted.
Worst and worse! It will be necessary to think that the employees of the Burger King in Chécy will return a training of politeness, courtesy and smile. At the drive, we only have 1 minute to make the choice of menus, otherwise the feeling of having a sigh in the microphone and when the choice is made, to go to the crate and pay there is very fast. When it comes to serving, there is no one or almost! The waiting is endless (15 minutes while there is no one in front and almost nobody inside). No friendliness, we have to quémander to have a mayonnaise in addition, the feeling of asking for a luxury product and all of this obviously without any smile! A few times ago, there had been progress, the staff had become friendly or was it simply new recruits! Unfortunately it didn't last! I've never seen this, no respect! And fortunately we check because there's always something missing (Mayonnaise, a burger) just for a small order of 2 people. And of course, no excuse would be too much. In short, I don't recommend and I find this so little respect for the customers!
Coming tonight, in a group of friends, at 9:50. We start our order at the terminal when an employee screams on us behind his counter YOU WANT 2 MINUTES TO COMMANDER. IN 2 MINUTES I'M MORE RIGHT IN CUISINE! On an execible tone without hello and no politeness. So we decide to go to the warm welcome.... We notice her unpleasant to the lady. From it begins to insult us... little b*te, broods, will fill your belly away .... this lady is present as the director of the establishment. Then 4 of his colleagues joined him, including a civilian dressed with an American fist in that pocket... This is clearly a verbal assault that could have ended in physical assault. We will not stay there and we will take the necessary steps!
Quick drive service but incomplete command!!! Pay for not having what we ask no thanks I don't recommend
I come twice a week for orders at 30 € minimum. I just got burned because my spouse asked for onion-free because of an allergy with fidelity points. No one had ever explained to me for 3 years that the crowns should be converted to the app and that a priori one can choose an ingredient less to be verified for use... The so-called senior official told me very badly, that it was anything that everyone was delaying especially during the brush (blague I was the only car at the drive! . I inform her that she is very dry in her remarks and that it is enough to explain to the customers kindly not to be so dry. She told me, “I don’t care what I’m talking about...” I’ve been in the business for a long time and I’ve just been hallucinated... although we don’t address customers in this way... they’re the ones who make your restaurant/trade live. Anyway, not to mention that people at the drive have a lot of trouble saying hello, not a smile nothing... it’s the customer who says hello ... it’s crazy. This manager In fact, never wanted to give me his name in order to bring back this way of responding to customers and an eventual claim. burgers are often cold... If I had been able I would have half 0 for the friendliness/customer service. Mc do is in front of me I know where I would go afterwards ... especially that there they have a smile.. on the sidewalk in front! BK checy you just lost a very regular customer, and an ear mouth to the top! (It’s ironic quite obviously