Marks Spencer - Cherwell

Great variety of food options in a spacious setting. The restaurant offers amenities such as a coffee shop and restrooms. Also, free tastings available in the food court!

I went to the store today and found many items to try on. I asked a helpful lady working in the store (I believe her name was Hattie) to bring me a basket. She kindly advised me to be careful not to break anything and provided excellent customer service with a smile. Her assistance made my shopping experience more enjoyable and worthwhile!

We absolutely adore Brand's Spencer. It's our go-to spot for groceries. Highly recommend over Lid or Asda, and even Tesco.

I love shopping here, there is a beautiful bubbly assistent who goes out of her to speak and is always so helpful. also wilf on the scenes he makes my day with all his layers on cinema films. he has a full of knowing about this thema

I sat in the cafe opposite the hatch and have never seen or heard the level of unprofessionalism, as demonstrated today. Customers can sit looking out of the window about 6 feet from the hatch and can hear, see and witness all that is happening. In one word, appalling. Here’s why.., 1. Swearing. Lots of it. An elderly couple luckily smiled and laughed at hearing the F word. They could have been offended. Others would have been. 2. Chaos. No one seems to know what they are doing. Where the food should go, why they are out of avocado or who is supposed to be doing what. 3. An elderly lady walked over the hatch to give them feedback ‘That was the worst toasted sandwich I have ever had’, she said. The reply? ‘Ok’ and she walked away. 4. The young lad is wearing a hair net on the back of his head. Probably covering 20% of his hair. Does he know the point of a hair net? 5. A woman brought her soup to the hatch and said, ‘It’s too cold to eat’. She was met with a mediocre response about sorting the problem. 6. Two colleagues exchanged a difficult conversation At the hatch. The inside the hatch person threw a screwed up receipt at the other and then the receiver of the receipt walked away. 7. A woman said to a colleague that there was no water. The colleagues reported this to the hatch and were met with, ‘Yeah, I couldn’t be arsed’. This is supposed to be M&S. If I could recognise who was running this debacle, I would have said. I could not, so I didn't.