Taco Bell - City of Oneida

The staff were extremely nice and friendly. The food however was not appetizing. It was very salty and we ordered the family pack and did not receive the chicken, instead we got a double order of fries. Also like to comment the large potholes in the Drive-Thru area should be taken care of by whoever owns this facility and while we're ordering the drive through cash register cut out and they had to finish our order on another internal register. Maybe you need an entire facilities overhaul?

I ordered a burrito no beans I bite into it to find sour cream. Thanks a lot for ruinging my order. Idk why you think it's acceptable to put stuff in people's food when they don't ask for it

The food was good and the people were nice. The food's prices were a little high in my opinion. But good overall.Vegetarian options: They do have some vegetarian options or they will substitute beans for meat too.

I rarely write reviews because it’s too much hassle and frankly I shouldn’t have to. But I want to know why is the food always cold? Going through the drive thru and no one ahead of me. They hand me my food and it is already cold. Chalupas are soggy and undercooked, the tacos fall apart from being soggy. I’m sorry but I just ordered this meal and in the amount of time it takes for me to pull up to window and get my meal everything is soggy or undercooked? This seems to be common practice the last few times I have come here, and I am at this location frequently, a glutton for punishment, I know. Other Taco Bell locations do not have this problem and their service is much quicker with HOT food! They also don’t give bags when you order a lot. They just hand it out to you. Not very convenient!

If you like free food and guessing games, go here. They'll mess your order up so bad you'll end up getting twice what you paid for, but nothing you ordered. Then you can take something back in and ask them to fix it, and they'll give you some more free food! But it still wont be what you asked for. This isn't even a joke it just happened to me. If you like quality service and not going back 3 times to fix your order, do not go here.