Watermark And Grille - Clair Shores

I’m actually being nice about this review ! Horrible food ..

This bar and grill needs help, asap. I usually don’t write reviews but better me than Jon Taffer or Gordan Ramsey. I love to try places along the water. Well, wait was well over an hour outside to eat. Instead of leaving, my group ate inside at the bar. At first, the bartender asked us what drinks we wanted, got those and thats where it got worse. The bartender never came back to take our order. Mind you the bar didn’t have more than 20 people. We had to ask a lady behind the bar to take our order. Smh. The barback helped us more than the bartender. Had to beg for another drink after 30 minutes of waiting for him to ask us. The empty glasses should of spoke of needing another. After an hour the food gets there. It was ok, nothing of what the price and description spoke of. I even sat down outside to smoke since the food was taking forever. A man came out and sat on the bench beside me and basically said he was so hungry and was tired of waiting on his food, he came out to smoke too. I also heard others being disappointed of their experience.Hence, why i am writing this. Also when i got my bill, you have two different prices if you pay cash or credit? Wth? I would suggest your establishment regroup, get some professional support to train each staff member, and work on customer service.

Dined on Mothers Day 2024. Extremely disappointed and dissatisfied with the food and accommodations for such a special day. The restaurant had a wedding/event style menu. This was not what was expected for the day. No accommodations could be made (shredded cheese for the salad nor red sauce for the butter noodles). The kids “butter noodle” wasn’t buttered just cooked noodles on a plate. String beans were undercooked, mashed potatoes gave a boxed flavor not fresh. It was specifically asked if the butter would be room temperature for easy spreading purposes and to not cool the potatoes with dinner. The waitress said “yes the butter was taken out the refrigerator this morning and should be room temp and soft”; that was not the case, the butter was fresh out of the fridge and hard. This was poor planning for management and really left many guest dissatisfied. If I would have known about the banquet menu I would have taken my family and dined elsewhere. Our table and many others would have preferred the full menu. Atmosphere gets 5 stars for just being able to look at the water.I am extremely disappointed at what I received today. I was looking forward to good food and that’s not what I got. Nowhere close. I now know this is not a special occasion place to go.

Exactly what you would expect for an overpriced place on the nautical mile

I visited with my family on Sunday for brunch and was not pleased at all. The service wasn't good and neither was the food.I could go into more detail, but I won't. An overall non-enjoyable experience.