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Feedback gevenTheir subs could easily feed a family of four. They are huge! They load it with quality deli meats their bread is so fresh! Staff is extremely friendly professional. The inside has a very home-y feel great atmosphere. My last visit I ordered the pulled pork wrap, which was eh, it was kind of hard to chew bc it wasn't shredded as much. It was still delicious flavor wise, just wished it was a little more tender. I totally would skip subway go straight back to Lou lou's
Ate here 2 times tried to give them a second chance. I wanted this place to make it because it was a good concept. Unfortunately, it is over priced, poor quality food. I tried to explain to Courtney what the problem was with the food and she was rude and abrasive. Just because you give large portions does not mean it's good. Quality is better than quantity. Ok so on first visit, I had the soup and sandwich the first time. The soup was chicken noodle and it was like they took 2 kinds of canned soup and mixed them together was not homemade as I would have hoped for. The grilled cheese was small and less than average. They did not tell me I had a cheese choose and they put cheap American processed cheese on it. When I said something about it, instead of apologizing and making it right, I got attitude. Upon my second visit I ordered the crab cake and slaw. The slaw was good actually. But the crab cake was gross, salty, greasy and burnt on the bottom. They said it would be all jumbo lump with no fillers. It was not jumbo lump and it was mostly breading. I could not even finish it. So I could not eat it was gross. And what I did eat if it made me sick for the rest of the day. I went in and told them and asked if they want to see it. Courtney said there was nothing wrong with it and told me to go eat at Denny or McDonald's. Terrible customer service. Unless they make some major changes I give them 6 months. The place was empty.
I have been coming into this place for several months now and have not been let down yet. The menu is expansive and a bit pricey for some but when you consider what you are getting, it washes out in the delicious hearty subs and sandwiches. It's a eclectic atmosphere, with a friendly staff and owner. I give them 5 stars because they stand up to any of the relies in Ny city.
Alex the owner Kathleen were really friendly. Great recommendation on the Italiano sub mac and cheese. Both fantastic! I'll be back!
All of the food is expensive, but not all of it is worth the money. I live nearby, so I eat at Lou's about once a month. It took a couple of visits to figure out what menu items are the best. Pros -Order an italiano grand and split it with a friend- good value this way. -They roast their own pulled pork. The pulled pork sub is excellent. -In the summer, they smoke their own pulled pork. Look for the smoker outside! -Ask them to add courtney sauce on anything, it is awesome! Cons -The steak and cheese is two chopped steak patties on a sub roll. Doesn't even taste like steak. -The wraps are a bit expensive for what you get. Subs and sandwiches are the way to go.