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Feedback gevenFrom the moment I placed my order, I had a feeling that this restaurant was not up to par. When I tried to call to inquire about my order, there was so much noise in the background that I couldn't even be heard. The delivery time was supposed to be 15 minutes, but it ended up taking 65. When the pizza finally arrived (after they attempted to deliver it to the wrong address), it was cold and soggy. I definitely will not be ordering from this place again.
We ordered from Concord Crust through the Menulog app. Unfortunately, we received the wrong order and only realized when we opened the boxes to give our child the garlic bread. We contacted the restaurant to inform them of the mistake, and the delivery driver returned with the correct order shortly after. We had to return the incorrect pizzas at the request of the customer service representative we spoke to on the phone. When I asked the driver what would happen to the pizzas we had already opened and were now cold, he said he would deliver them to the correct customers. I expressed concern that the pizzas may have been contaminated since they were cold and in our possession, even though we did not touch them. The driver could not guarantee their safety but insisted they were delivered to the correct address. I would be very upset if this had happened to my order. This experience was completely unacceptable and negligent.
We frequently dine at Crust and always find it to be consistently excellent. We place our orders online and pick them up at a specified time. The pizza is always prepared and ready for us when we arrive, and the staff is always very friendly. We prefer Crust over other well-known pizza chains. We have tried almost every pizza on the menu and have yet to be disappointed.
A nice place to get good crusty pizzas. we have bought in the run of the years pizzas and were always satisfied. it's a bit expensive, but the service could be a bit faster. great variety and taste.
This is our local Pizza shop. we are very lucky to have a pizza supplery that is so enthusiastic about the quality of Pizza's that they produce.