Tropical Smoothie Cafe - Delray Beach

I ordered through the tropical smoothie app and door dash delivered it. I ordered the Pomegranate Plunge which is Pink. I received the wrong smoothie which was white in color and tasted like peanut butter or peanuts. I called the manager at the store and she went out of her way to deliver the correct smoothie to me at my job that's less than a mile down the road. I greatly appreciate her doing that for me.

This location is not making the regular smoothies good. In the summer the limited time smoothies were better made. Now they have tio much ice, lacking ingredients, tasteless waste. So many times its been disappointing. Started ordering from another location. Whoever manages or owns this location should be concerned.

Orders usually come out wrong. 9/10 never receive a straw with my smoothies when I order via Uber Eats. They never answer the phone when I try to call to confirm my orders so they get it right. The Boynton location is way more organized and clean. Such a shame.

Worst experience ever!!!! The staff was MISERABLE and rude, rolled their eyes at customers, did not greet anyone, bad energy overall. The cafe was disorganized and dirty and from what I could see the back room was filthy too. I literally am never going back there, such bad vibes!

The staff is great always quick with my orders. I order online and it’s always waiting for me.