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Feedback gevenThis store helped me to order something even though the sonic app was being stupid. Great crew, fast service, just wish the sonic app would work. Manager in the evenings did her absolute best to keep me as a customer and she did!
OMGosh! I came in for a .99 CHILI CHEESE FRIES DEAL that popped up on .my app.. after fi ding out from Cindy that the deal only works thru an order on the app. I tried to order my tots but there was a problem with my app. Cindy was a pro and came out to explain everything g to me. She was patient and kind and very sensitive to my plight. She helped me to order but it didn't happen. In the end , I purchased a combo but did tind s Cindy made me feel all the time she spent helping g me was worth it.
Ordered a number one without onions, of course it came with onions. Had my nephew eat one to try it, even though you could smell the scent of onions on the burger. When I pressed the button the manager said he would come look at it. When he came out decided to argue with me that it was only lettuce. I told him, how you could smell the onions and that my nephew ate some and said how they were onions. He stated there was a sticker on the wrapper for no onions so there wasn’t any. He didn’t care that I was allergic, made the comment of how is it gonna hurt you. All I wanted was it remade, but after arguing with him and his childish attitude, there was no way I was trusting him with any food. I will never return to this location. Poor customer service coming from management. The server, believe her name was Evelia, was nice and was the one to return my money for the burger. Will give her credit for how she was able to step up after the managers poor customer service.
Only 5 stars for the coworker who kept his transience! I saw the most disturbing thing about this place tonight when we waited. this young only worked the only one who ran outside, so polite apologized for waiting for every single customer than another hired with him, when he ran back and fourth inside and outside. 5 minutes of it coming and he gets a whole day to eat that the other employee has entrusted to him. dazzling at the moment in the unbelievable, he still held his dueness and did his work apologised for all who wait in their vehicles. get us our job for free and told me not to type it. we tipped him and I can hope that this poor young man comes out of the hell and knows his worth!
So I was trying to get cool whip on my daughter's blast guy did not understand until I said whipped cream after I said whipped cream he muttered under his breath pendejo this is un acceptable behavior this guy needs to be fired was at 11:30 am on a Saturday