Buffalo Wild Wings - Derby

All American cheese burgers are fire ??Service was excellent Bailey was

I WILL NEVER STEP FOOT IN THERE AGAIN! I ordered online at 5:00pm. My order said it would take 30 minutes. I waited outside until 5:15pm to go in and let the workers know I was present. I was ignored. I was treated like I was invisible. I asked the workers around 5:30pm where my order was. A worker told me it was being bagged up. I watched 4 people behind me come in and wait for their orders and receive theirs. I asked again for my order, I was told they were getting it. At 5:45pm, and waiting almost an hour, I went to the front to ask for a refund to only find out, my order wasnt ever even made. I was treated like I was invisible. Every customer in the establishment was served except for me and no one could tell me why. I asked for a refund and was then told I would have to wait until the end of the shift for a refund after I had already waited for almost an hour. i called corporate, the district manager, he told me he would send me a gift card for my inconvenience, I provided my personal address and never received anything.

Always good. Love their spicy garlic sauce. And their fried pickles are good, preferred them before the change though.

Emma is an Outstanding Server(at Buffalo Wild Wings).She's a Hard Worker and Certainly Deserves a Raise.She takes GREAT Care of her Customers.As someone who has Worked in Customer Service for 41 Of My 55 Years, I appreciate her Dedication to her Job and to her Customers.Keep Up The GREAT Work

Ultimately I give this place 5 stars. Only thing that somewhat bothered me was how loud the music was but beyond that, the service and the food was above and beyond. I will be back for sure!Kid-friendliness: Our waitress was very patient with my 2 wild child kids. She engaged in conversation with them and made the experience that much better for sure!