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Feedback gevenThis afternoon, I went for lunch with some friends and was shocked by our experience. One of my friends has a severe nut allergy, and when she ordered a simple beef lasagna at the bar, we were told by the server that the lasagna and garlic bread may contain traces of nuts. We asked to see the allergy folder, which should be kept up to date by law. It was alarming to see that the date on the folder was labeled as 2022. Upon examining the folder, we found no mention of nuts, so we were puzzled as to why the chefs had said the food might contain nuts. It seems that more training is needed on allergies, as the server did not seem to understand the importance of getting it right.
Well what can I say, I stopped eating here a couple of years as the food quality is poor, however against my better judgement went once again with my Wife and Grandchildren. The food I'd very expensive for what you get. My Wife had to send her jacket potato back as it was rotten inside. My Grandaughters had spaghetti bolognase, and the portion wouldn't have fed a mouse. Tiny bit of mince and a few strands of spaghetti with two minute pieces of garlic bread. Not cheap either. My Cajon chicken ciabetta was like pulped baby food. This use to be lovely under previous owners. The girl taking the order was unfriendly and unbending when we asked to change a side with an abrupt no you can't.
Been coming here on and off for years family have been working here for a number of years too and not always had good food but not one to moan but tonight was the worse experience for a long time been to watch a show to be pulled up for saying balls !! In a convo with my friend to then my family join us ready to go watch the show to then again the same lady say the doors are open u need to go in the other side !!!! Why was that her choice and how rude was that when we had drinks left still absolutely stuck up behaviour for her to look down at me when I first walked in to then pull me up trying to embarrass me and then start on my mum and family to get in the other side when Infact we could leave when we wanted to and still had drinks to finish is outrageous the food is not brill and the prices are outrageous but I’d always come back odd times and never complain but her behind the bar and wants sacking or learning to be nice to people
Always brilliant food and lovely staff always clean and quick service always loads of good choices on the menu
Sat 23rd Dec. Festive Afternoon Tea Attended the festive afternoon tea which was held in the banqueting suite. The room is a good room for an event with good facilities. Afternoon tea consisted of delicious range of sandwiches. Beef turkey cheese and salmon.. and a fabulous selection of cakes and scones. Plenty of staff waiting on the tables to service tea and coffee. A lovely atmosphere with a singer on performing Christmas songs. A lovely pre Christmas event for the family. Thanks would look again.
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