Oldswinford Fish And Chips - Dudley

What a miserable owner a guy in front of me complaind how expensive his prices were compared to Hagley and Merchants fish shops the owner actually gave this guy a list (off a pile he'd printed) showing how much he was paying for his stuff never seen anything like this befor what a stupid little victim The customer was simply pointing out the truth which made me and the guy behind me walk out won't be going back horrible owner very rude man.

Terrible food served with a bad attitude and poor covid and general hygiene. I visited as a treat as this was our local chippy growing up. Food was badly cooked and tasted disgusting. The staff were VERY rude with one man just shouting at customers. They were wearing masks but all had their noses out, WHAT’S THE POINT of that! Won’t be going back again anytime soon.

We’ve ordered and collected food from here for over 5 years and have always been happy with the quality of food in the past. However, we ordered 2 pizzas tonight and we’re really shocked at the poor quality. We’ve always felt that old Swinford pizzas were the best locally, always packed with loads of toppings. Tonight however, it looked they’d run out and piled a load of cheese on to try and make up for it!!! We pulled at a couple of pieces, in the hope that more toppings were buried under excess cheese but alas, just the base was below. We were so hungry we began to eat them but then felt they didn’t even taste good! The base/crusts were soft, not crispy or crunchy, as if they had been microwaved. I decided to call and complain, the manager Zac who called me back was so rude I was stunned. He was clearly irritated that I’d called in the first place, I could hardly get a word in! Eventually he agreed to deliver fresh pizzas and take the others away (letting me know they were very busy tho! . He arrived personally and his attitude had got worse! Angrily, he asked me what exactly was wrong with them and after a brief exchange, he slammed my door in my face. As he got to his car, he threw the pizza boxes into and slammed that door too. Unfortunately they can be sure that we will never order online or visit this chippy again for any type of food, not only because the quality has diminished but the attitude of management is appalling.

These guys are a total joke, over charge whenever they can and the bald headed guy who runs/owns the place is very rude. I used to get my food delivered until the owner had the nerve to call me and ask for a extra £1 as I wanted my chips bagged separately. Out of principle stopped ordering for delivery as quite a few times when delivery was longer I called in advance and decided to collect instead, not once had the difference been refunded which is why I took offence. I have tried to leave reviews on whichever sites I can which include Oldswinford website as well, ironically my account has been blocked. Went today after my wife had been even though we order the same thing week in week out. I said to get a receipt. Got home to receive something different to what we ordered. The bald head guy said we had to pay extra for salad, again no problem, got home opened the order no chips? Checked the website the for prices out of principle even though I paid extra again for what was missing after making a 2nd trip. Looks like they just reheated what I brought back and added the extra. Never go here again. Will attach pictures of receipts. Previous orders have been attached as proof. Be aware robbing b’s.

I live in Oldswinford and have visited this business previously and now travel a distant to collect my takeaway meals . You are ignored when you arrive there is a big turnover of staff which shows how the management look after their colleagues, and now whenever you look into the shop it's just a mess . The cleaning of the shop is conducted by staff not wearing ppe . I would certainly not recommend this as a clean environment