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Feedback gevenWhat a fantastic place we all had a wonderful time . Special thanks to Marlene, Oliver . Fraser and Chef and all the staff. Nothing was too much trouble we stayed for 3 nights for our daughter and son in laws wedding . Had the best time ever .
Not long back from having Afternoon Tea which my Daughter and Son-in-law had booked for my Birthday/Mothers Day. What can I say, apart from-Superb! Could not fault anything! We were in the dining room overlooking the wonderful scenery. Congrats to all staff for making this a lovely experience! Service was professional but also relaxed, the food was excellent, thanks go to the chefs! After lunch we went for a wee wander around the reception level and we're asked if we would like to see a couple of rooms by the lady waiting staff(sorry, didn't catch your name!)who was very helpful, but also professional. The rooms were gorgeous! Wouldn't hesitate to recommend this Castle-we will be back!!
We went to Kinettles Castle for a special night out in August, expecting a Fine Dining Experience. However, we were disappointed to find that no menu was shown to us and we were not given any choices for each course. The service and food were both mediocre. Overall, we felt extremely disappointed and do not believe that the £55 per person charge was worth it. We would not recommend Kinettles Castle to any of our friends.
Two years ago we had a wedding in Kinnettles Castle and it was an excellent full weekend venue. So when a significant birthday was due in our family, we again booked the castle to relive that memorable experience. But no! Building is still fantastic, staff pleasant, but instead of the main dining room which we asked specifically for, we were put into a small poky room with another (admittedly very pleasant) two couples and served a VERY mediocre meal. Emails to the operators evinced no response whatsoever. This is really a dreadful shame as it could be a wonderful, special venue but with this 'couldn 't care less ' attitude, I doubt but we 'll soon see it on the market again. This is a very specialist market, and if you charge five-star prices you shouldn 't really expect your customers to accept one-star service.
Beautiful surroundings and an impressive building. staff were friendly and helpful. Meal was cooked to perfection and the service was first class.