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Feedback gevenLast night I went to a daiquiri bar and ordered 2 pina coladas, they gave them to me in plastic cups imitating a pineapple which I neither asked for nor offered to me. When I went to pay the bill they charged me $46 and a few cents including 18% tip. The first thing is that you have to ask the customer if they want regular glasses or the pineapple glass and second, stop charging customers the salary of your workers, the tip is given depending on the service received and we determine the amount we should give them. . It took him 2 minutes to prepare 2 pina coladas for me and we left. So you have to pay them 18% tip than they never offered what type of pina colada we wanted. Do business and earn money like gentlemen and stop stealing from customers.
The supervisor of the night shift on 03/02/24, a rude person who is poorly educated because of her accent, is Colombian, just like the waitresses, what a terrible service and mistreatment of customers. Please do not sit at those tables if you do not want to be mistreated. and humiliate them….
They charge you 18% on each bill plus 3% if you use a card or not. On top of that they add on the scanner if you want to leave additional tip but they don’t tell you. I paid cash and they still charge me the 3% regardless they girl said it’s automatically added (rip-off). Please please read before you pay, they are there to take your money specially the tourist. Why in the world is it obligated to leave 18% ??
They charge you a dollar extra for the margarita that's the same exact size if you poured into the novelty one you would think the novelty cup will be extra that's fine but if you ask for a refill still $1 extra in the first drink they give you a lot of alcohol the ones after that is a very small amount remember gratuitous 18% is already on the receipt including a convenience fee. Another tourist trap
Souvenir Drink cups $20 is a theft, We had 1 Mojito, 2 Margaritas, felt like drinking juice at $20 each, we never felt the alcohol on it. Food expensive also for the amount, obviously taking advantage of the tourist visiting the Mall. Also they include the Gratitude on the ticket without ask. At the end 3 drinks on souvenirs cups, 1 order chicken wings (5 pieces) 1 french fries $110. Do that amount make any sense vs what we order and the minimum of the minimum of alcohol if any on the drinks? Plus, those places in the center are same owner under different name. Read other people's reviews and confirm it, they are scammers!