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Feedback gevenGreat experience for children . Fun environment. A little expensive, not too bad. But the kids had a great time and the brown volcano? Dessert is great. The staff was very friendly and accommodating. I'll go there alone for the atmosphere.
It was my first time coming here and I had a blast and my kids . I seen so many negative reviews and don?t understand why . Prices are expensive but nothing crazy . Four people came out to $111 not bad at all ! Food was good , only thing was food took a little long but they kept updating on the status . Everyone was so friendly!they checked on my table multiple times ! Great service! I Seen them cleaning tables right away after customers left ! Which I like ! They had a thunderstorm sound while eating which was cute ! Lights would flicker on and off and you would hear the thunderstorm! I got to eat ? under stars ? lol super cute ! I?d come back for sure ! Great first time experience I had ! And it was my daughter birthday thank you rainforest cafe for a great night !
It's interesting to say the least. Definitely an experience you should try once. There are moving animals (electronic) and thunder/lighting and simulated rain fall. Unfortunately the animals look out dated and most look cheaply done. The talking tree outside looks like it's seen better days. The staff were dismissive and the food took almost an hour to arrive. The staff didn't come check on us throughout our meal and we waiting forever to even order. The food is expensive which was to be expected but it didn't taste well made. The food definitely is not worth the price but I guess you're paying for the intended experience. Over all 3/5 stars. The staff could use some training on customer service and should bus the tables more often and the food could be better along with the animals/decor could be updated as well.
If I could give zero stars I would. After waiting an hour and a half for a table, we were greeted by the server explaining we had 9 minutes to order before the kitchen closed. She took our drink order and returned almost 20 minutes later with the wrong drinks all together, and then 15 minutes later letting us know they were out of the vodka we ordered. All said and done we waited almost an hour for drinks. Our food was a whole other story?after we FINALLY ordered, our food took FOREVER to come out. When our food finally arrived our dinner entree was ice cold and my daughters pizza had a huge hair in it (pictured). We were told the kitchen was closed and nothing could be remade. They took our food off the bill, and we paid for our appetizer and drinks, with an apology that ?tonight was really tough? on them. Don?t waste your time, energy, and money, honestly you?ll get better food and a better experience at McDonald?s.
Daniella was our server tonight. We were seated immediately by the manager. There were 11 other tables there besides us. Service, food and drink wait were what I 'd expect for that. Food came out cooked perfectly; steak temp was correct. Fried food was crispy and order was accurate. Daniella was so nice and accommodating and even though it was after closing, she still brought my daughter a cupcake for her birthday and collected staff to sing. My daughter said this was the best day ever and a large part of that was due to Daniella 's personality and professionalism. We will return because of her. Very good experience. Kudos to the manager as well for seating us so quickly and asking if all our food came out all right. Thank you!!