Dunkin' - Englewood

Service was good and they so cool, always wearing a beautiful smile. Found a favorite dunkin store.

Ordered 2 cups of coffee via Dunkin’ donuts app for curbside pickup since I am on crutches at the moment. There were no customer at that time and about 10 minutes have passed and still no coffee. Got so frustrated that I walked in to the store on my crutches and my coffees were ready on the pick up shelf with label that stated CURBSIDE. I looked at the workers and there were 3 young men giggling behind the counter on their phones. Is it that hard to follow a simple direction and actually work during work hours? Terrible customer service

How is it possible to serve an empanada thats cold in the middle...literally just have to push a button.

Came at 7:30pm and they basically told us that we they had cleaned everything and we couldn’t order what we wanted. Then they kicked us out because they had to close 7:50. This place need better management.

The guy who served me was horrible, I complained about an item being burnt he replied How do you wanna eat it raw? I asked him to remake it, he burned the same bacon that I returned to him. I asked him if it was at all polite to say that to me, and asked for a refund which he gave but on his coworkers cash register. I asked for the mangers name number which of course he didn 't know, so I called the number listed on the outside wall for jobs left a message. You tell me if it is burnt?!