Starbucks - Farragut

I can understand being over worked or frustrated for working in a very high paced environment, but the customer service here is beyond poor. I'm not going to write a long and lengthy review of what I experienced and why, but it looked like all of the employees are miserable that not one could even crack a smile let alone, acknowledge customers (not including the cashiers) with an inquiry of where there beverage may be.

Their registers are down a lot, not employees fault, BUT every time it happens they do not put a sign out front before the drive-through to inform you before getting in line. Once you’re in the drive-through line, you cannot get out, they have a small sign where you order but it would be nice not to have to wait in line for 15 mins first before being informed they can’t take cards… when I mentioned them adding a sign out front their response was “people don’t read”… k.

Fast and friendly service. Clean dining area and bathrooms. Tons of seating indoors and outdoors.

We got there at 7:50 and the website says they close at 8:30 PM . Place was locked and the 2 girls were hiding in the back. Great customer service!

They do not listen very well here. I explained how to make my drink 3 times. She tried explaining how it was made right even though it clearly was not. And when she finally did it the way I asked it tasted like cinnamon. ? u200d? Go down the street to Food City for better service and your drink made right.