Kfc - Ferndale

This lady here was very rude and for no reason, all I did was walk up to the counter ,for her to put her hand in my face say hold on this isn’t how customer service works and she needs to be replaced and after that she continues to be rude not just to me but other customers as well do better or shut

I placed an order online for a special deal, 3pc, two sides, and a drink for $9. It was ready in 10 minutes. When I got there, the team was busy so I had to wait a minute, once the representative got my order I got home only to realize my meal was incomplete, and once I started to eat the chicken it was slightly undercooked. The thighs were gummy with too much fat and the appearance was nasty-looking, unclean, and slimy. Now, I realize that I have a thing about meat not being washed properly and blood not being cleaned out of the area but this didn't look to have been cleaned at all. I spoke with a representative who took my complaint and said she would pass it on to the manager Quan. I rarely have an issue with this location but there is always a first time. I'm not sure if I want to try this location again or if I have ever tried the thighs meat! I picked around to eat the meat that was cooked. Attached is a picture of one of the thigh meat I picked around.

Very slow. 31 minutes for 3 item order. Had people come in and order 15 after me and got their order first.

Drive thru got angry at me while ordering. I asked for a classic and a spicy slaw wrap. They repeated back I said yes they repeated again and I thought they were asking if I wanted classic or spicy chicken. They got real mad at me over nothing so I said I’m good and left.

We went there and it was packed.. Only 5 employees and they were perfect. The food and customer service were immaculate.