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Feedback gevenUpdate came here on Saturday for brunch, and it was rough. Drinks were not made until we asked them why they weren't done yet. A lady who made an online order waited for over an hour for her drinks. Also got the size of our drink wrong. Didn't have it remade coz we would have waited again... Croutons on the greek salad were stale, and it took forever to get the rest of our food. Also placed an online order for a bagel pack, and after 30 minutes, we asked them why it wasn't done yet, was just told they were out of bagels and we'd have to wait 40 more minutes. Had to ask them to cancel it instead. They could be more organized. They're not understaffed, there were a lot of employees, but some were just standing around not doing anything. ‐ They don't always call out when your food is ready. We ordered smoothies, and we had to ask for them coz they didn't include it with our food. The smoothies were already melted when we got them they were done before the food, but didn't call our names to pick them up.
Ambiance is everything to me! Great breakfast meal coupled with hazelnut coffee and service with a smile is always appreciated!
Food was awesome.. environment was quiet and content with an ambience if peace.. now I spend at least 3 days a week there just having a nice quiet lunch alone in the patio. Service was great just a bit shuffled but hey it's summer and kids need summer jobs but they ALL we're very respectful
If could give them zero stars I would! There’s nothing but childish mentally workers there, Today 05/29 at 830 am while in drive through I asked for an over easy bacon and cheese sandwich. Before pulling off I checked the sandwich and it was a scrambled egg, no one apologized saying sorry for the inconvenience they literally just took the bag back while rolling their eyes, and returned to the window with my money, I asked if they could make the sandwich I requested they said no, it was clear that they just didn’t want to, (which was probably a good choice because their attitude gave mess with peoples food). Moral of the story though, is that no one asked you to go into work but if you’re going to rather your night before or how tired you are, be polite show that you care about what’s happening when it comes to Customer Service, it’s a privilege to work ! Tricks will always be for kids ! Thankfully the one on St. Charles rock rd took great care of me .
I hate this location. Worst I've ever been to. Ordered a soup and sandwich. Chicken dry. Mold on cheese. I should dig it out the trash to show how old the meat was. Too pricey for moldy food smfh. Oh and the bread that came with it was stale AF