Logan's Roadhouse - Gaines Twp

This was my first visit. Good mushroom Swiss burger but your onion rings are wonderful.

We tried Logan's one more time and it will be the last time for quite awhile. Our last couple of times there have been disappointing. 7 pm on a Saturday night and there were only a handful of people there. Service was slow. But I think she was new. We ordered an appetizer, and two entrees. We never received the appetizer and it wasn't on our bill. She must have forgotten about it and we didn't say anything because we'd already gotten our salads rolls. It was kinda too late at that point. Ribs, steak, french fries, sweet potato were all good. The Caesar salad was way over dressed and the croutons were chewy. $80 for two people and that's with no alcohol. We've dined at two separate Logan's locations and had pretty much the same experience.

Wer went there for a family dinner. There were 5 of us. It took us quite a bit of time to get seated. They were pretty busy so I could understand. The waitress was very appoligetic about the wait. We ordered out meal. I love French onioin soup so I along with a couple others oredered it. When it came about 20 minutes later it looked like it was just campbells soup out of the can and it was cold. There may have been a couple of croutons in it but no cheese at all. When we complained to the manager he just said that is what French onion soup looks like. Not so. I have never had soup that didn't have cheese baked on the top. I ordered a steak medium rare and it came out lets say just a little under well done.I don't like shoe leather. I like to enjoy my steaks. Needless to say because of the experience we had with the soup i didn't say anything until we left. The manager was very uncooperative and I thought very rude. He blamed everything on the fact they were busy and the kitchen staff could not keep up.Side note: i have always been happy with Logans but you can bet I will never be back to this location

First time dining there food was excellent server was on point.

Steak came out pretty dry. Ordered medium rare, was cooked as it shoulda been. Our server was likely having a bad day and it showed in the quality of service. I will still happily come back as its usually very good food and service.