Starbucks - Gateshead

I regularly go here and all the staff are really nice and friendly. it feels much more beautiful in the caffe even after the renovation.

Looked in and had a laugh. fantastic service, really beautiful, happy and responsive employees. clean and cozy.

Recently renovated. beautiful layout and open late with the possibility to go through or sit. free parking immediately outside the areas with others go out and eat in cans next. (krispy kreme and tobys)

Regular customer puppucchinos for the pooches occasionally.

We visited Starbucks Upper Red Mall in Metrocentre today. We found a seat ..the place was quiet -not surprisingly. I cleaned the table with a wipe and awaited the drinks. Looking around i was shocked. There was litter all over the floor and a spillage that had been there long enough to dry up. There were many tables with bits of food and dirty cups on them. We only stayed because I needed the loo and quick break. Both staff behind the counter were busy chatting (despite all the mess) i ventured to the loo..Worst decision ever. Came straight out again without using it. There was used tissue on the sink, the floor and the around the toilet itself. There was no loo roll and worse of all there was a used sanitary product on TOP of the sanitary bin UNWRAPPED.