Subway - Germantown

I asked for light marinara and I always get so much on my sub everytime it ruins my meal. Really upset.

This store would not accept a coupon for the foot long buy one get one deal. I see other stores in the area do accept this coupon. I would reccommend any other store in the area.

App and their door sign say they open at 9am but it isn't uncommon for them to still be closed at 10am. I asked about that a couple weeks ago and was told they're supposed to be open at 9 every day. And yet, it still happens without even a sign on the door saying when they'll actually open. Today at 10:30 they were still closed.

They always close early before there supposed to be..

We stood in the store for 15 minutes waiting to see someone! When my husband finally yelled “hello” for the 3rd time, someone from the back yelled “there is no reason to yell” but did not come out. When I said “hello” she appeared sarcastically say “you don’t need to holler, I have other things to do!” So we just walked out! During the 15 minutes we waited, 4 other customers walked in and left when there didn’t appear to be any service. WOW I realize help is hard to get but you may as well lose the shop with that kind of service!