Burlington Palm - Great Yarmouth

We saw a banner outside of the hotel advertising Tosh and Di singers on Saturday 8 June between 12-4pm and as it was a rainy day we had arranged for relatives to drive over to join us there for lunch etc We also wanted to check out the hotel for future stays. On entering the hotel there was no one on reception and the staff who were around completely ingored us. We sat down and my husband went to enquire about the entertainment. A young lady showed him where the function room was and where the hotel brochures were then went about her business. There was no one in the function room even though the entertainment was nearly due to start. At no time were we asked if we would like to order a drink or food etc. We were just left to sit there We sat and waited in reception area and eventually a woman came towards reception and smiled in our direction but did not approach so my husband went to ask her about the entertainment and was told that it was not starting until 1pm and would not be in the function room due to lack of interest even though the banner advertising the time etc was still up I had seen deals for the hotel on the internet and we went there thinking that we might book to stay at some point but this put us off completely The family who joined us have experience working in the hotel environment and could not believe the way we were treated We left and went to the Lacon Arms at Hemsby for lunch etc and the warm greeting and service there put this place to shame

My daughter and her fiancé held their engagement party at the Burlington Palm Court hotel and it was fantastic. Jason and Julie could not do enough to help us. The food was amazing and the whole ambience made for a really enjoyable evening. It was fab, thank you x

This hotel is right opposite the sea with wonderful views.we had a sea view our room was on the second floor with the lift close by.we had a bath with a shower over tea &coffee and a biscuit were replenished every day and the maid service was superb,breackfast consisted of cereals yogurt and full English as well with tea or coffee and the service was great.evening meal was three course with several choices and again the meal and service the waiters was first class.the hotel has a indoor swimming pool heated.I would thoroughly recommend this hotel

We were recommended to visit this restaurant and had a table reserved for our group of 6 on Thursday, August 30th, 2018. Aside from the children's menu (my grandson is almost 10), we found the menu to be very limited and the quality of the food was disappointing. The only one who enjoyed their meal was my grandson. The vegetables were not prepared as expected - the fondant potatoes should have been cylindrical with a deeper flavor, the kale and leeks were too wet and undercooked, and all the vegetables lacked seasoning. The sweet and sour pork had an overcooked taste and the braised steak, while alright, also lacked seasoning. The cod was cooked well, but the chocolate fondant was only available for children, leaving my daughter feeling envious. The strawberry tart and apple crumble were average, and the cheese on the cheese board was hard and dry. The service was acceptable, but for the price we paid, we did not feel we got value for money. After the meal, I felt unwell but did not mention it at the time. Unfortunately, when I urgently needed to use the restroom, we couldn't find the disabled toilet, causing difficulty for me due to my physical disabilities. This was made worse by the lack of accessible facilities for disabled guests who may want to use the swimming pool if staying at the hotel. It would have been helpful to have clear signage or information provided upon arrival.

The menu is a bit limited, but the food they offer is very good. The simple dishes are cooked well. I have dined here four times and would highly recommend trying the fish dishes.