Starbucks - Greenbelt

Ashley, Athena, Mark, and the rest of the team (shoutout to my Janet fan) are the highlights of this place. Keep up the great work; you make dealing with government and corporate America so much smoother for me!

My friend and I recently visited this restaurant, and unfortunately, our experience was quite disappointing. The young man at the register seemed a bit confused and did not take our orders correctly. When I pointed this out to the young lady working there, she became defensive and visibly upset about having to remake the drinks. Unfortunately, even her attempts to correct the order didn’t yield the right results. My friend ended up tossing hers because it was so poorly made. We usually enjoy the delicious drinks at Starbucks, but this was by far the worst experience we've had. We will not be returning, as we paid for drinks that we couldn't even enjoy due to the mistakes.

This is one of my favorite Starbucks locations! Ashley is consistently fantastic and offers outstanding service. Every time I visit, she is incredibly helpful and even remembers many of the regular customers by name! The drinks are excellent, and I really enjoy the atmosphere!

I've been a faithful patron of my local Starbucks for years, but today I experienced some very disappointing service. I found coffee beans in my green tea frappé, which was both unsettling and concerning in terms of hygiene, especially considering our past experiences with Covid. I would expect them to be more attentive and organized. The high staff turnover is troubling, and the customer service was rather rude. All in all, it was really disappointing.

Not worth it! I've been to this place a few times, and each time, more than half of my drink has been filled with ice. After my most recent visit, I asked for less ice, but I was let down again—my cup was mostly ice yet again. I could have gone somewhere else where I might actually get more than just a few sips of matcha.