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Feedback gevenThe manager was very welcome when we arrived at 7.30 a.m. the restaurant was very busy what was good to see. we sat on a little table on the road. we asked if we could sit somewhere else. the manager said as soon as a little was free, she would move us. she did within five minutes, excellent service. eating was delicious, everyone worth penny. we have seen that many of the cafe rouge restaurants have closed. we hope bluewater will remain open to us again.
This was my 3rd time I came to restraunt and each time it's been bad experience. 1st time our order was not correct and even after complaining it was still wrong. Long delays waiting food. Alot of food were not in stock. Yesterday we ordered starters which took a while to arrive when it did we got Told our choice of main food was out of stock. Found that very disappointing as they waited to tell us that after we already had long wait for the starters. Had we known that we would not have stayed we seem to have had bad experience on wvery visit and decided yesterday if things were not good we would not have stayed for the meal. Not sure why we did not get told promptly our mains dish was not available. I am sorry to say we will not be returning to cafe rouge again. Yesterday was not worth the money my husband ordered beef said it was too salty and he struggled to eat his meal. We both felt it was a bad experience and a total waste of money . We were looking forward to enjoy a lovely meal out. Sorry to say this as normally things are not so bad but our experience has been disappointing on 3 visits now.. please donot send me any vouchers as it's not worth taking risk.
Disappointing had to wait such a long time for our food microwavable bacon was awful my fruit salad came up with the hot food had to ask repeatedly for drinks and then they tried to over charge us the whole thing was not good
Front of house she was lovely , service very slow , food ‘ok’ Wouldn’t recommend for a quality lunch But ok X X X X X X
The staff were helpful. The food was lovely though I was disappointed they didn’t have French onion soup. The prices were reasonable though the fixed price menu seemed to have increased.