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Feedback gevenI entered this café this morning only to leave shortly after due to the rude and arrogant male staff member at the counter (dark hair, bearded). As I waited to be served, he walked past me without acknowledging me and gave me a nasty look. It's a shame because the food seemed appetizing, but I will not be coming back here. A tip for the staff: it is important to show respect and good manners to customers in the hospitality industry. Based on previous reviews, it seems that rudeness from staff is a common issue at Cafe Maja.
I have never had any issues with this restaurant previously when it had different owners. However, since the ownership change, the quality of food and service has been terrible. My family, consisting of two adults and three kids, ordered our meals but only two of them arrived promptly. The rest of us had to wait an additional half hour for our food. Furthermore, the portion sizes were small for the price we paid, which was very disappointing. I would not recommend this restaurant at all.
Let's start with the positive aspect - the cakes were nearly always delicious. However, the rest of the food and service were disappointing today. The pork chop and Russian dumplings were tasteless, and the spinach dumplings were barely edible. Only my husband managed to eat his dish, as the rest of us found it lacking in flavor. The portion of potatoes served with the main meal was very small. The staff were awkward and some were unprofessional. When we asked for tap water, the waitress brought us glasses of warm water and insisted it was from the tap, despite the glasses being warm from the dishwasher. We will not be returning to this restaurant, although we may return for the cakes.
This simple cafe offers up delicious and authentic Polish cuisine. My partner is Polish and has this down as serving up some of the nicest traditional Polish cuisine in London and at incredibly low prices. It's decor is super basic, so not a place to impress a date. But if you are after some lovely Polish food at a great price, this is your place.
I love this coffee shop! It is much better than the big chains and offers the best cake in West London. The staff are always friendly and obliging and I am a very loyal repeat customer!
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