The Tea Cosy - Havering

This cafe used to serve really good food and must have had a brilliant set of cooks because good food always appeared consistently! New management took over in August and it’s terrible. The cafe is now pretty empty, where as before the takeover we often got turned away as there were no seats left! Quality before was 5* and now it’s zero to 1*. Food is badly cooked either burnt, rubbery or undercooked. It’s the first bagel I’ve eaten there that wasn’t toasted and was hard and stale. We left nearly everything, and all of us were disappointed. Two other sets of visitors with nearly full plates who left said they felt the same as us. The very young inexperienced staff do not want to know about a terrible experience or make eye contact but to be honest I don’t blame them. They can’t fix bad food. It’s very sad for Upminster. We used to visit 2 3 times a a week and will now have to find somewhere else. If you want nice food, DO AVOID! .

A very unsatisfactory meal. We ordered a ham and cheese wrap and a breakfast. The place was not very busy and after waiting 20 minutes I asked how long our food would be and was told 5 minutes. Ten minutes later and it still had not arrived and I tried to ask how much longer it would take. The waitress tried to avoid me but eventually I managed to speak to her again and eventually it arrived. The bacon and sausages were burnt and the hash browns were cold. I should have sent it back but ate it because I was hungry. When I went to pay I was told that they were only taking cash rather than card. I gave a £20 note and they were short of change so received a pocketful of small coins as they had little change in the till. I understand it has recently changed hands. Previously food had arrived in a timely manner and was very good. I am unlikely to ever go there again.

Found out on entering the cafe that it was under new management .Chairs still on tables from night before. Hardly anyone in there but still sat there for ages waiting for someone to take my order. Approached the counter to ask if they still did the Tea cosy set breakfast to be grunted at by a sweaty fella won’t be going back which is a real shame as it WAS undoubtedly the best cafe in Upminster.

This cafe changed hands today. It used to be the best but is now terrible. Sausages looked uncooked, cold hash brown, hard tough tomato, eggs very over cooked, mushrooms burnt. Coffee like dishwater. I did complain but no one cared and I was charged full price. I’ll never visit again.

Beautiful breakfast. The eggs Benedict was superb and very filling. The staff were rushed off their feet but made time to repeatedly check we were ok.