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Feedback gevenThe new and remodeled Hub is a must-visit. The salads are fresh with great variety, the chicken thighs are flavorful and tender, the corn chowder is COUNTRY GOOD, and the new non-alcoholic drink menu is definitely worth a look (and a taste! Oh, and the new bathrooms are very nice. Highly recommend to locals and tourists alike.
FOOD: Food is very good we have come weekly after the new opening. Love how things are from local sources and seem very fresh. FOOD SERVICE: Food service is good but not great. If there is not a manager in the food window then food will sit. It’s every server for her/himself. Would be much more efficient to have collaborative service. When they are not busy they are not helping their fellow servers or looking for food to run! Lots of them seem distracted at the table also. HOSTESS SERVICE: This is the downfall of the whole system!! And honestly where you can loose people and money! A frazzled hostess who quotes 25-30min with a restaurant full of open tables open. (And the manager standing around talking to people not realizing what’s happening! EVERYONE is looking around as they come in and she quotes them the same time over and over and it’s VERY clear she has no idea what she is doing. This is not the first time. It’s been this way every time I have come in. Even when there seems to be a very loud Manager running the front. Their heads are constantly looking at the papers like they are completely confused instead of instilling confidence and exuding hospitality to the people who are standing right in front of them. May I suggest the system needs to change or the people at the front do. I’m now sitting here going over the 25-30min with multiple table open and now people are leaving because they see no one is being seated. This goes beyond servers calling out! Fix the front and a little bit of food service and this place would be 5 stars all the time!! Fortunately, they are benefiting from small town not many options. But that will not last for long! More ATD! EDITING TO SAY: When spoke to manager that the girl at the front needed help and I was going over the quote by about 15min with MANY tables open. He seemed irritated and defensive. Not a good approach or feel. I’m the one that should have been upset but instead made him aware of a situation he didn’t know was happening because I had been watching for 45min.
The remodel looks so much better than before. Much brighter inside and the new windows provide a great mountain view. The food was good enough. Definitely targeted to the tourist crowd and not to locals. Prices are Park City prices. Still new enough that it seems the service staff is scrambling to keep up. Not the best service but adequate.
It was busy but our server could have been more attentive. The food was marginal. I had scrambled eggs and they were partially cooked. We have been going there for 30 plus years and it seems they left out what was their big draw
Beautiful remodel! Have always loved this place and even more now! Super updated, Melisa took great care of us and even tho we only had dessert, we’ll come back again! As always! They even had real dishes and fabric napkins. They’re trying hard to make it nice and it shows