Bbq Hut - Hoffman Estates

I want to start with I use to love coming to this place. My friends and I have been coming here for years, and have always enjoyed the service and the food. We always come in and we always tip (and tip well) But today 9/25/22 my friend and I wereapproached by the older lady who works there after she made sure she was the one to review the bill before we left. When she sawthe tip I left (which I now realize was was $2.00 off 10%, my mistake I messed up on the math) and she looked at me and asked me?are you not satisfied with our service?? I was shocked because we are always happy with the service everything was fine. And Itold her we were and she then said: ?If you were happy with our service the you need to tip more. This isn?t even 15%, maybe noteven 10% aren?t you going to leave more?? I had no words and said no and walked away. Like I said I understand that I was acouple bucks off the 10%, that?s on me but just the way she approached my friend and I and was demanding more when we didn?t usethat much service (we pushed the button once the whole time we were there) she?s usually friendly and welcoming so this behaviorreally took me by surprise. Unfortunately from this interaction, I will not be eating here again, and I will not be recommendingthis place to friends or family. After reading other reviews, I will be double checking my bank to make sure they don?t add anymore money to the tip.

Okay. Waited for too long for the food out. Its used to be very good but not anymore. I?m a regular with my family. We gave the waitress $50 bill to split into smaller bill for tip. She ended up stealing that $50 and told the other waitress that we did nottip anything. The other waitress got upset and gave us an attitude and demanded more money. So we ended up spending $250 for 4people. What a rip off!!!!

Amazing food and amazing staff and service! First time trying Korean BBQ and everyone was so nice and helpful, suggesting and explaining. All you can eat BBQ for $33pp. So you don't have to worry about it and you get to try whatever! I would totally goback to this place in a heartbeat.

Horrible service and decent food. The waiting time was way too long just to wait for your food and server to come to order! (We pressed the service bell and no one came to us) The environment, vibe of the restaurant overall is great but it took too long!Server ended up peer pressuring for more tips, but we did not end up with tipping more because it is not worth tipping more forthe service we received. I do not recommend this place, if you?re coming here watch out for the servers here!

If you want to spend a lot of money on mediocre food. For two people spent $71.98 plus tax of $8.64 with a total coming out as $80.62. It?s $33.99 a person. The waitress was very rude asking for more money and kept trying to bring back my receipt for moremoney each time. She didn?t deserve the tip I already gave her. Should have just put zero on there. This was a bad experiencehere I suggest you be cautious of this place if you do go. Not worth it.