Starbucks - Hollywood

I placed an order at this restaurant and when I went to pick it up, security informed me that it was only for hospital employees or security personnel. I tried calling for a refund, but they never answered any of my phone calls.

I waited for 15 minutes, but they forgot my order. When it finally arrived, it was wrong - I had ordered a Mocha Lavender, but it had too much oat milk. I'm assuming it was because of the 2:30pm rush.