Marco's Pizza - Homewood

Great pizza for a party if your looking for a non tavern style pizza for a change that is not little ceasars or dominoes

I have never experienced such horrifying pizza, dry, most of the crust didn't have sauice on it. I ordered a total of 4 pizzas , one for myself and 3 for the hospital staff. Never never a ill I buy from this place again. They hare very rude and unprofessional. Nasty attitude. Run from this place!!!

Good food. Weird service. 2 counter people walk to the far register when I enter the store so I follow them to the register thinking they need to ring up my called in order. I'm the only customer in store. I wait while they talk to each other for about 3 minutes ignoring me. The look up at me looking at them and not at the other register saying somebody will help you over there. I point out that nobody is over at that register(there were about 5 people I could see in the back making pizzas). So original counter guy yells to the back for somebody to come help me while he keeps writing on his paper taking to the other counter guy. Just felt really odd in there. Pizza tasted fine.

Truly saddened that a local restaurant within the community provides such shameful customer service. We ordered a semi-large pizza order today for employee appreciation day, entered our address as it is listed on our building and the driver claims she could not find us. I also work in fast food, which is where the order was supposed to be delivered, so I was unable to respond to texts or calls. I eventually called them back to be told they could not find us-mind you, our address is clearly listed on our building and we only have one building, not super hard to find. I was told they would re-deliver, when I asked for an eta, I was told by manager Eric that he was unsure as he only had one driver. I kindly asked for the order to be remade since there was not an estimated time of delivery. Eric proceeds to hang up...when I call him back to explain that was extremely rude and inconsiderate he said it was my fault for not listing a business name, Eric, that was not an option when I placed the order-had it been, I would have. AND you should NEVER put blame on a customer for a mistake with your delivery driver. My request seemed fair, if you do not have adequate staff to deliver the order and you do not have a time frame for delivery-the food should absolutely be remade. I again, explain this is for EMPLOYEE APPRECIATION DAY-I cannot serve them cold and old food, he snaps back and says I am not remaking it, I will cancel the order. Eric, you have extremely horrid customer service skills and I am appalled that a franchise owner would allow someone like you to run an establishment. Eric didn 't want to hear anymore and hung up TWICE, but before he hung up, I advised that we would be contacting corporate, Eric 's response was go for it! I soon realized why Eric was so nonchalant, because there is no corporate number or email to notify anyone of the bad service they receive. I really feel bad for anyone who has had to deal with this and was also unable to contact someone to rectify the issue. Marco 's Pizza and manager Eric need to do better.

Don't let the appearance fool you! Marco's garlic parmesan wings are amazing! The pizza could have used just a dab of salt...but overall it was definitely worth the commute from Chicago! The variety is plentiful! You can't lose!