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Feedback gevenThis hotel is unacceptable!!! Me and my friends decided to come here and the rooms smelt horrible!!!!! The AC did not work in 335 which meant it was terribly hot . All the cabinets looked soooo old and non-presentable. The keys to the room didn't even work when we got here. Stains on the wall and bed sheets. THE LIGHT SWITCHES DONT EVEN WORK IN ROOM 149!!! Don't believe me, come see for yourself . -20/10 I would never come here again!!!!!!!!
The check in was pleasant but it is hard to believe how the quality has gone down at Marriott. If my husband was not with me, I would not have stayed. The hall smelled like pot. the door was broken and open at the side entrance. The lamp shade was dented and the pooled drained. Yuck!
We calling to The Hotel for help but non of associate willing to help , they say they on busy can't follow up what we need please consider to stay here And we never want to get back to this hotel anymore GM was bad and rude ..as I’m use to work for this company and my expectation there has more experience and well train but honestly non of them understand what the hospitality is look like and how to spend it.. keep bad as much as you can ….
Staff are extremely courteous and professional (front desk Marcus and several housekeepers). Food is good but plenty and variety of options close-by. The amenities, however, are sorely outdated and in need of upgrades. Lighting inside room is dim. Access to entry from side doors not working despite signage. Groundskeeping is poor (cigarette butts, trash). Again, the staff are excellent!
Old, dirty, uncared for...even the elevators are dirty. In the lounge/restaurant area every chair is stained or filled with crumbs. Tub faucet dripped all night. Do not recommend.