Miller's Regency Ale House

Terrible experience ! i came into the restaurant at lunch time. there was no host standing at the front. greet me. The to-go server walks up to the to-go counter and tells me she's not a host she's is only handling to go orders. finally i get tire of waiting and seat myself. the waiter comes over and i immediately ordered a sweet tea and zinger salad (my fav). Now i have been coming to ale house for over 12 years. This is what my salad looked like when it was brought out. I don't believe in sending food back as a fear or would tampered with ... but this what was brought to me

Ale House in general has gone downhill and this particular visit seemed no different. Went to dinner for a family members birthday and we were joined with some friends. The server came back like every 15 seconds asking if we were ready. I appreciate attention but this was rushed. She proceeded to do as some servers do now[which I 'll go into more]. Finally decided what we wanted and placed the order. I placed an order for a Cesar salad to come out as my appetizer . I was partially to blame because I was talking and forgot about it, but it ended up coming out with the food, which ended up being good because the food was not very good, and mine in particular was cold. This was surprising considering most of the staff was standing in the back by the bathrooms talking, so there should have been no reason for a delay, etc. I asked the server if she could heat my meal up bec it wasn 't hot. Now it was warmer but hard. This is where the salad came into play I ate my salad while waiting because I 'm not sure why, but the recook took a bit. Again, everyone still had time to stand around and have a good time talking. We also had no drink refills, etc because she didn 't come check. When she brought my food, filled the drinks, she literally did not come back till she came to see if we wanted the check. I ended up just boxing the meal up and taking it home because the rest of my party was done. I feel like the server was more interested in having a good time with coworkers than she was taking care of her only table. The restaurant had [maybe] 10 people in there at best on a Friday night and they honestly still didn 't seem to care about those there. I didn 't ask to speak with a manager to voice my concerns, but I 'm surprised with the trouble we had, one didn 't come over. Another member of our party ordered a steak, med rare and was surprised that it was really under rare. I guess it 's better than over cooked?

They were out of multiple beers, and when I ordered an old fashioned I received a shot of whiskey. My wife's sweet potato fries were almost frozen in the middle and her veggie burger was cold as well (the cheese wasn't even melted). My kids' burgers were good and the Mac n cheese and broccoli were also very good.

We went to have a drink and watch the Jag game. We sat at the bar which was clean and had two great bartenders. Hubby had a couple beers and I had a Strawberry Coconut Mojito and a Cherry Limeaide. Both were well balanced tasty drink but the mojito was the star. We also had a pretzel app which was surprisingly large and came with beer cheese and mustard. The mustard was like a honey spicy ground mustard. Tete was our bartender and was fantastic, attentive but not over bearing and made great drinks. The crowd was a mix of folks all ages and all friendly. Enjoyed our afternoon there.

We were happy coming here because it was close to the movies. The service was great the waitress was nice. The food was horrible it tasted like everything was put in a microwave. The ribs looked old and the veggie burger tasted like it was put in a microwave. the food didn't have that grill flavor taste. We won't be coming back at all. They only thing that we were able to eat was the sides.