Dunkin' - Juno Ridge

Messed up two coffees. One hot coffee and one iced coffee. On top of the attitude from the employees, they refused to make my hash browns I paid for. They kept saying I did not order it even though it is on my receipt, it has a charge for hash browns. Forget this place.

Been here a few times and I usually have to wait to be helped despite being the only person in there. Last time I stood there for three minutes and no one even looked at me. Both worked had headphones in.

Ordered a 12 pack of K cups and a bagel sandwich. They delivered the sandwich with NO COFFEE pods (which were $12.48). Called the store and the person who answered did not know what K cups were. He barely knew how to answer a phone. His name is Lee and he said it was his first day. Really should be his last day. After explaining what K cups are and him acknowledging seeing them on the order and then made no offer for concession. Called the manager, Sunny, and she was no help either. She was not at the store at the time of my call and couldn't care less that she had an incompetent employee at her store. Avoid this location at all costs.

Women was very curt I reported her to corporate but they did not call me back yet

Ordered iced coffees with cream and sugar, yet neither were correct. Spoils how the sugar dissolves once it 's already iced, and that just ruined the coffee for both of us. The bagels were very good. The right amount of toasted and cream cheese. Am I crazy? I thought they had a cream cheese at DD that 's like a salmon spread flavor.